Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Launchmind B.V. ("Launchmind," "Company," "we," "us," or "our"), a company registered in the Netherlands.

By accessing or using our website (launchmind.io), applications, APIs, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction
• You have the legal capacity and authority to enter into these Terms
• If using the Services on behalf of an organization, you have authority to bind that organization to these Terms
• Your use of the Services does not violate any applicable law or regulation
• You have not been previously suspended or removed from our Services

3. Description of Services

Launchmind provides AI-powered digital services including, but not limited to:

• Website Design & Development: AI-assisted creation of professional websites
• Content Generation: AI-powered creation of SEO and GEO-optimized content
• SEO & GEO Optimization: Search engine and generative engine optimization services
• API Services: Programmatic access to content generation capabilities
• Authority Building: Backlink and brand mention services
• Digital Products: Templates, guides, and educational resources

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

4. Account Registration

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.

5. User Responsibilities and Prohibited Uses

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable local, national, or international law or regulation
• Infringe upon or misappropriate any intellectual property rights of third parties
• Use the Services to generate, distribute, or store content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
• Transmit viruses, malware, or any other malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Services
• Use automated means (bots, scrapers) to access the Services without our express permission
• Resell, sublicense, or redistribute our Services without authorization
• Use AI-generated content to deceive, defraud, or mislead others
• Reverse engineer, decompile, or attempt to extract the source code of our Services
• Use the Services to compete with Launchmind or develop competing products

6. Payment Terms

6.1 Pricing and Fees

All prices are displayed in Euros (€) unless otherwise specified. Prices are exclusive of applicable taxes unless stated otherwise. We reserve the right to change our pricing at any time, with reasonable notice for existing subscriptions.

6.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees. You are responsible for ensuring your payment information is accurate and current.

6.3 Subscriptions and Renewals

Subscription services automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting support.

6.4 Refund Policy

Due to the nature of digital services and AI-generated content:

• Digital Products: All sales of digital products are final. No refunds are provided once the product has been accessed or downloaded.
• Subscription Services: No prorated refunds for partial billing periods. You may cancel future billing but will retain access until the end of the current period.
• Custom Services: Refunds for custom website development projects are handled on a case-by-case basis at our sole discretion.
• Free Trials: If applicable, you will not be charged during the trial period. Cancel before the trial ends to avoid charges.

Exceptions may be made at our sole discretion for documented service failures or billing errors.

6.5 Failed Payments

If a payment fails, we will attempt to notify you and may retry the charge. After multiple failed attempts, your access to paid Services may be suspended or terminated.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services, including all software, code, designs, trademarks, logos, documentation, and other content provided by Launchmind, are owned by or licensed to us and are protected by intellectual property laws. You may not use, copy, modify, or distribute our intellectual property without express written permission.

7.2 License to Generated Content

Upon full payment for our Services:

• You receive a non-exclusive, worldwide, royalty-free license to use, modify, and publish AI-generated content (text, images, designs) created specifically for you
• This license is for your business purposes only and may not be resold as-is
• Launchmind retains the right to use anonymized portions of generated content for training, marketing, and service improvement purposes

7.3 Your Content

You retain ownership of content you provide to us (your brand materials, copy, images). By providing content, you grant us a limited license to use it solely for the purpose of delivering our Services to you.

7.4 AI-Generated Content Disclaimer

Content generated using AI tools may not be eligible for copyright protection in certain jurisdictions. We make no representations regarding the copyright status of AI-generated content. You are responsible for reviewing and modifying generated content before publication.

8. Third-Party Services

Our Services may integrate with or contain links to third-party services (e.g., payment processors, hosting providers, AI services). These third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services, and your use of such services is at your own risk.

9. API Terms of Use

If you access our Services via API:

• You must use valid API credentials and keep them confidential
• You agree to comply with rate limits and usage quotas
• You may not circumvent security measures or exceed your allocated resources
• API access may be modified or revoked at any time for violations
• You are responsible for all activity under your API credentials

10. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted or error-free operation of our Services. We may perform scheduled maintenance, updates, or modifications that temporarily affect availability. We will endeavor to provide advance notice when practicable.

We shall not be liable for any interruption, delay, or unavailability of Services.

13. Indemnification

You agree to defend, indemnify, and hold harmless Launchmind, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services or any content you create, submit, or publish
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable law or regulation
• Any claim that your content caused damage to a third party

14. Term and Termination

14.1 Term

These Terms commence when you first access or use the Services and continue until terminated.

14.2 Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, you remain responsible for any outstanding fees.

14.3 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Non-payment of fees
• Fraudulent, illegal, or harmful activity
• Request by law enforcement or government agency
• Discontinuation of the Services

14.4 Effect of Termination

Upon termination:

• Your right to access and use the Services ceases immediately
• We may delete your account data after a reasonable retention period
• Provisions that by their nature should survive termination shall survive (including Sections 7, 11-13, 15)

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

15.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@launchmind.io to attempt to resolve the dispute informally. We will endeavor to resolve disputes within 30 days.

15.3 Jurisdiction

Any dispute arising from these Terms that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, Netherlands. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in such courts.

15.4 Class Action Waiver

To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions against Launchmind.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Launchmind regarding the Services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, or failures of third-party services.

16.6 Notices

We may provide notices to you via email, through the Services, or by posting on our website. Notices to us should be sent to legal@launchmind.io.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on this page with a new effective date
• Sending an email notification to registered users
• Displaying a prominent notice within the Services

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services.